A 99.9% Server Uptime
The chief benefit of constructing your very own shared web hosting platform is that you don’t need to worry about compatibility – you design a specific set of software apps in such a manner as to be compatible with a particular set of hardware parts. The outcome is something even more steady and reliable, as there are much less potential risks of failure. We have set up our cloud hosting system using tried and trusted hardware elements and a heavily modified version of SELinux in order to set up a totally risk–free home for your own websites.
That is why, with each of our Linux shared web hosting packages plans we offer a 99.9% server uptime guarantee. This uptime guarantee is available in all datacenters.
A 99.9% Network Uptime
If you’d like to offer a first–rate web hosting service, you can scarcely lean on the default network configuration in a datacenter. We’ve built our own custom network so as to ensure the ultimate connection speed with the rest of the world.
And thanks to this, irrespective of which data centers you select: our USA data center, our UK data center, in our data center Finland, in our Eastern Europe data center or our Australian data center, you can enjoy an assured 99.9% network uptime. And this guarantee is valid with all hosting solutions offered in each datacenter.
A 30–Day Money–Back Guarantee
We offer a 30–day money–back guarantee with all our cloud hosting packages. In case you’re dissatisfied with our services, or if you find them inadequate, or if you decide that you need to use a Linux VPS packages instead of a cloud hosting plan – you will receive a full refund, no questions asked.
All domain name registrations are nonrefundable, but you’ll continue to have total control of your domain names even if you delete your account with us.
24/7 Technical Support
If you have ever been forced to wait around for hours to get a response, you are aware of how maddening this can be, even more so when your website is at stake. This is why our company offers a 24x7 support service with a 1–hour response time guarantee. Regardless of what happens or what holiday it is – our technicians will be right here and they’ll reply to you in less than 1 hour. And the best part is that their average response time is below 20 minutes!