Support Channels

  • 1 hour ticket response time
  • A User–Friendly Help Center Section

  • The Help Center integrated into our Website Control Panel offers a selection of help articles and commonly asked questions. Aimed toward resolving any common problem that you could possibly have, they are contributed by our support team of experienced technicians.

  • Top quality support service
  • How–To Videos

  • If you would like to see how a task is implemented or how an issue is rectified, rather than just reading about it, examine our selection of how–to video tutorials. They address lots of different topics and will help you swiftly learn how to work with our Website Control Panel.

  • Intuitive help center
  • A Sixty–Minute Support Ticket Response Time Guarantee

  • We back up our semi–dedicated servers with a 24x7x365 customer care service and a 1–hour support ticket response guarantee. Our trained customer service technicians will be online for you 24 hours a day to reply to your inquiries and to settle any issue that you could possibly encounter. Simply submit a technical support request from the Help section and we’ll reply right away.