1 hour ticket response
CV AWEBSOFT Indonesia’s team of technicians is committed to supplying fast answers to all your questions. We will review your support ticket the minute it is delivered and will respond with a solution to your problem within less than 1 hour after the tech support ticket submission. In reality, our average tech support ticket response time is twenty minutes.
A Top–Class Help Desk Support Service
Our help desk support staff representatives possess big experience in the Linux shared web hosting packages field and are competent enough to deliver a fast solution to your problem. If, however, the case at hand is not within the competence of a support technician, the client support ticket will be sent to a developer or sysadmin for additional assistance.
A User–Friendly Help Section
To help you find a quick hint on how you can use a given service, we have incorporated a really intuitive Help Center section in your Website Control Panel. You can browse through a big collection of web hosting account administration articles and website management articles, take a glance at the F.A.Q. database or check out our instructional video tutorials.
