Assistance Channels

  • 1 hour ticket response time

  • A 60 minutes Inquiry Resolution Guarantee

  • Our technical help and support staff is online nonstop to handle each of your service tickets. Every single ticket you send out to us is going to be answered within less than 60 mins. If your situation requires the aid of one of our administrators, we are going to address the ticket to the person in charge and will let you know that the case is being taken care of.

  • Top quality support service

  • Qualified Technical Help Service

  • We offer you 24x7 tech help by using a lightning fast ticket system integrated into your Control Panel. You’ll be able to e mail us anytime about any of the apps that come installed in advance on your virtual server, including the desired OS, the server admin panel and our custom created Website Control Panel.

  • Intuitive help center

  • A Descriptive Help Section

  • In the Website Control Panel that comes totally free along with your virtual server, you’ll discover a practical Help zone, incorporating all that you should be informed about when taking care of your websites and apps. We have included a range of how–to content articles and video guides that display the primary web site administration responsibilities in an easy–to–understand form.